MILES action queueHigh PriorityRetentionAwaiting approval3h agoNeeds review
8 customers declined brake work — none back yet
Projected impact is above the current auto-approve ceiling of $500.
Estimated impact
$2,700
Confidence
High
Customers affected
8
Execution path
Awaiting operator approval
Why MILES surfaced this
“Eight customers turned down brake service in the last 90 days and haven't been back. Five of them score moderate-to-high for churn risk. Reach out now — brakes are safety-critical, and if they shop around they won't buy twice.”
Customers flagged:8Avg days since visit:78 daysDeclined service:Front brake padsAvg churn score:72 / 100Ticket trend:Declining
Execution path
Awaiting operator approval
Projected impact is above the current auto-approve ceiling of $500.
